About Maestro
Maestro is a trusted online store specializing in customized and handmade gifts, including personalized mobile covers and unique creative products.
Every product is carefully designed and crafted as per customer requirements. Our goal is to deliver high-quality, meaningful, and long-lasting customized gifts that reflect your personal style and emotions.
Since our products are handmade and specially prepared for each customer, we focus on quality workmanship and attention to detail.
We are committed to providing secure payments, transparent policies, and dedicated customer support to ensure a smooth shopping experience.
Thank you for choosing Maestro
✅ TERMS & CONDITIONS
Terms & Conditions
Welcome to Maestro By accessing and using our website, you agree to comply with the following Terms and Conditions.
1. General
Maestro specializes in customised and handmade products. All products are made based on customer requirements.
We reserve the right to update, modify, or change these terms at any time without prior notice.
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2. Product Information
All customised products are individually crafted. Slight variations in color, design, or finish may occur due to manual production and screen differences.
Product images are for reference purposes only.
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3. Order Confirmation
Orders are processed only after successful payment confirmation.
Once a customised order is confirmed, cancellation or modification may not be allowed.
Customers are responsible for providing correct customization details before confirming the order.
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4. Pricing
All prices listed on the website are in Indian Rupees (INR).
We reserve the right to change product prices at any time without prior notice.
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5. Payment
Payments are processed through secure and trusted payment gateways.
For customised and bulk orders, advance payment may be required.
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6. Shipping & Delivery
Processing time for customised products is 10–18 working days.
Bulk orders may require 18–30 working days.
Delivery timelines may vary depending on customer location and courier services.
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7. Returns & Refunds
Due to the personalised nature of customised products, returns or cancellations are not accepted once the order is confirmed.
Returns are accepted only in case of:
Damaged product received
Wrong product delivered
Customers must report issues within 24 hours with proper unboxing proof.
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8. Limitation of Liability
Maestro shall not be liable for any indirect or incidental damages arising from the use of our products or website.
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9. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.