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Terms & Condition

Terms & Condition

✅ TERMS & CONDITIONS

Welcome to Maestro By accessing and using our website, you agree to comply with the following Terms and Conditions.

1. General

Maestro specializes in customised and handmade products. All products are made based on customer requirements.

We reserve the right to update, modify, or change these terms at any time without prior notice.


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2. Product Information

All customised products are individually crafted. Slight variations in color, design, or finish may occur due to manual production and screen differences.

Product images are for reference purposes only.


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3. Order Confirmation

Orders are processed only after successful payment confirmation.

Once a customised order is confirmed, cancellation or modification may not be allowed.

Customers are responsible for providing correct customization details before confirming the order.


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4. Pricing

All prices listed on the website are in Indian Rupees (INR).

We reserve the right to change product prices at any time without prior notice.


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5. Payment

Payments are processed through secure and trusted payment gateways.

For customised and bulk orders, advance payment may be required.


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6. Shipping & Delivery

Processing time for customised products is 10–18 working days.

Bulk orders may require 18–30 working days.

Delivery timelines may vary depending on customer location and courier services.


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7. Returns & Refunds

Due to the personalised nature of customised products, returns or cancellations are not accepted once the order is confirmed.

Returns are accepted only in case of:

Damaged product received

Wrong product delivered


Customers must report issues within 24 hours with proper unboxing proof.


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8. Limitation of Liability

Maestro shall not be liable for any indirect or incidental damages arising from the use of our products or website.


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9. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.
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